Terms & Conditions
Last updated: 20 October 2026
Using this site
This website is operated by KLINIK AINAA SDN. BHD. (1399062D / 202001042741). By browsing Ainaa Beauty or placing an order you agree to these terms. If you do not agree, please do not use the site.
Orders
Placing an order is an offer to buy. An order is accepted once payment is confirmed, or, for Cash on Delivery, once you confirm the order with us. We may cancel an order, with a full refund, if an item is out of stock or a pricing or listing error is found.
Prices
Prices are in MYR and may change without notice. The price you pay is the price shown at checkout when you place the order.
Shipping, returns and refunds
Delivery is handled as described in our Shipping Policy. Wrong or damaged items, cancellations and refunds are handled as described in our Refund & Return Policy.
Product information
We take care to describe products accurately. Colours on screen may differ slightly from the real product. Check the ingredient list if you have allergies or sensitive skin.
Governing law
These terms are governed by the laws of Malaysia.
Changes
We may update these terms from time to time. The version on this page applies to orders placed while it is published.